Privacy Policy
Last updated & verified for Fitt Pub platform users
Privacy Policy – FittPub
At FittPub, we place great importance on the privacy of our users and the protection of their personal data. This page explains how information is collected, used, and shared when you use the FittPub application or website.
By using the application, website, or any of our services, you agree to the practices described in this Privacy Policy.
1. Introduction
At FittPub, we are committed to protecting the privacy of all users who interact with our services, whether through the mobile application or the website.
Our goal is to provide a seamless and healthy experience for ordering meals and beverages while maintaining the security of user information and being transparent about how this information is used.
This policy applies to all services provided by FittPub, including:
Browsing meals and beverages
Ordering meals
Subscribing to meal plans
Delivery services or dine-in orders
2. Information We Collect
We may collect different types of information when you use the FittPub application, including:
Account Information
Such as:
Name
Email address
Phone number
Password
Communication Information
This includes information you provide when contacting customer service or sending inquiries or feedback.
Order and Transaction Data
Such as:
Order details
Purchase history
Meal plan subscriptions
Payment methods (processed through authorized payment providers)
Dietary or Health Preferences
Users may choose to enter information such as:
Nutritional goals
Dietary preferences
Calorie targets or dietary restrictions
Device and Usage Data
We may collect information such as:
Device type
Operating system
IP address
How the application is used and which features are interacted with
Location Data
Location information may be used to determine delivery addresses or display the nearest branches and available services.
Communication Data
Such as messages or inquiries sent through the application or email.
3. How We Collect Information
We collect information from several sources, including:
Information Provided Directly by Users
When you:
Create an account
Enter order information
Subscribe to meal plans
Contact customer service
Automatically Collected Information
When using the application or website, certain technical data may be collected automatically, such as device information and app usage data.
Information from Third Parties
We may obtain limited information from service partners such as:
Payment service providers
Analytics services
Delivery partners
4. How We Use Your Information
We use the collected information for several purposes, including:
Processing orders and managing subscriptions
Providing delivery services or dine-in ordering
Personalizing meal and beverage recommendations
Improving the user experience within the application
Developing new products and services
Sending notifications related to orders or promotions
Responding to customer inquiries and providing support
5. Information Sharing
We may share certain information in the following cases:
Delivery Partners: To process and deliver orders to the user’s address.
Payment Service Providers: To securely process payments.
Analytics Services: To help us understand how the application is used and improve it.
Legal Requirements: We may disclose information if required by law or in response to requests from competent authorities.
FittPub does not sell users’ personal data to any third parties.
6. Health and Nutrition Disclaimer
The nutritional information or calorie values displayed in the FittPub application are provided for informational purposes only.
They should not be considered a substitute for professional medical or nutritional advice.
Users with specific medical conditions or dietary requirements are advised to consult a qualified professional before following any dietary plan.
7. Mobile Application Data
When using the FittPub mobile application, we may collect certain technical data such as:
Device information
Application usage data
Crash reports
Location data related to delivery services
This information is used to improve the app’s performance and ensure a better user experience.
8. Data Security
FittPub implements appropriate technical and organizational measures to protect user data from unauthorized access, modification, or unlawful disclosure.
However, no digital system can guarantee complete security. Therefore, we encourage users to keep their account information confidential.
9. User Rights and Choices
Users have the right to:
Update or modify their account information
Manage notification settings
Request deletion of their account or personal data
Contact us to inquire about how their data is used
Some requests may be processed in accordance with applicable legal and regulatory requirements.
10. Children’s Privacy
FittPub services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without parental consent, appropriate steps will be taken to delete such information.
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page, and continued use of the application after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or inquiries regarding this Privacy Policy, you can contact us through:
Email: support@fittpub.com
Or through the contact page within the application.